Hilton Manila rolls out new standards of hygiene and cleanliness with guests’ safety in mind
INQUIRER.net BrandRoom / 01:40 PM July 24, 2020
Hilton Manila has thoughtfully put together new cleanliness initiatives that builds upon the already high standards of housekeeping and hygiene the Hilton brand is recognized for. The 356-room property has left no stone unturned when it comes to the health and safety of their guests. Its elevated hotel protocols aim to make travelers and “staycationers” alike feel comfortable and safe when they walk through the doors of the hotel.
As a response to guests’ ever changing expectations on safety and hygiene, the hotel has taken additional measures developed in consultation with global and local public health authorities that includes setting up temperature checkpoints at the welcome lobby and event hall lobby reception; requiring guests and delegates to complete a mandatory health declaration form and recording their temperatures before allowing them to check-in or admitting them to the assigned rooms, suites or function room; deploying hand sanitizer stations and disinfecting wipe dispensers in all public areas and dining spaces; and frequently performing enhanced cleaning of high-touched areas with the use of hospital-grade disinfectants and cleaning products by Housekeeping’s “Sanitization Crew” among others.
“At Hilton Manila the wellbeing of our guests is our highest priority, and we remain diligent in our commitment to provide a safe environment for all who visit our property,” said Simon McGrath, General Manager of Hilton Manila. “How our guests experience our hotel across the entire journey is really important to us, and even though that may look different than before these days, we are fully committed to delivering the same level of reliable and friendly service they’d expect from Hilton as ever,” added McGrath
In addition to its already rigorous cleanliness procedures, Hilton Manila is also rolling out the Hilton CleanStay program which was created in collaboration with Lysol and Dettol maker RB and Mayo Clinic. In line with the program, all Hilton Hotels including Hilton Manila will include new procedures to help guests enjoy an even cleaner and safer stay. Elements of Hilton CleanStay will greet guests from the moment they enter the hotel and will be present throughout every aspect of the experience, ensuring the well-being of guests and Team Members without compromising the hospitality Hilton is known for.