Your last customer may have easily earned you a million. Perhaps even two. But the chance passed you by all because you didn’t care. Restaurants are guilty of letting profitable
Roberta Nedry, president and founder of Hospitality Excellence, Inc., says that there is a need for hotels to focus on that initial wow factor. “In any hospitality environment, the spirit
Forget everything you think you know about hostels. They’re growing up, getting creative, and even catering to other guests aside from backpackers these days. Some took cues from hotels and
For these bartenders, mixing drinks is the least of their problems Bartenders and mixologists are fast becoming celebrities. Much like chefs, they have become superstars in the food and beverage
A point system rating seeks to up the hotel game in the city Boasting authentic tourist testimonials from around the world has made TripAdvisor the de facto resource for travelers.
A number of establishments still thrive on the old catchcry “the customer is always right.” That, however, doesn’t always hold true since customers can take advantage of a situation. Many
For an emblematic establishment that costs 81 million euros to build, old winepresses and time-worn equipment are the last things one can expect to see in this one-of-a-kind wine museum.
“Serviced apartment” is a tricky term, as it is foreign to many who are used to the idea of hotels, motels, hostels, and condominiums. Some who reside in serviced apartments
Ask any passerby on the street, and they could probably easily say that they’ve experienced the luxury of staying at a three-, four-, or even five-star hotel. While any reputable
Waiters are the first people you meet when you walk into a restaurant. Ideally, they are trained to smile and greet diners as they enter, then seat them at a
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