Living Innovations prides itself on carrying some of the most advanced top-of-the-line kitchen products in the country, such as Gaggenau appliances and Bulthaup kitchen cabinets.
The company wants to assure customers who invest in big-ticket items of the products’ longevity. Living Innovations tops the list for customer care and after-sales service, according to surveys.
“We think of this as a long-term partnership with the customer that is seamless from start to finish,” said Eds Tolentino, marketing manager for Living Innovations.
As they turn over your brand new kitchen, you get a “turnover kit” with a manual on how to care for your beautiful new kitchen cabinets, including what to use to clean them.
A manual is also available in Tagalog for household help, who are the ones most likely to be handling the cleaning and care of the kitchen. Upon request the team at Living Innovations can conduct a mini-seminar in your home to explain to the owners and staff how to use the appliances. Helpers are trained on how to care for the appliances properly. Should they have any questions, Living Innovations’ Quick Response will send someone to look at the problem within 24 hours at the latest.
Minimizing human effort
Gaggenau appliances are equipped with the latest in self-cleaning technology, minimizing human effort. Their amazing convection ovens are pyrolytic, meaning they are self cleaning, with the oven heating itself up to 905 degrees F, which reduces any food residue to ash in a three-hour process. This eliminates the need to use harsh chemicals and abrasive substances.
The special blue enameling prevents anything from sticking on to it. The coffee machine has three cleaning programs. After each brew cycle, the machine will rinse itself. The cleaning program for the whole machine used with a cleaning tablet takes about 10 minutes, while a de-scaling program (a problem more prevalent in places where there is limescale in hard water) takes 20 minutes.
While these products are built with self-cleaning mechanisms, Living Innovations provides practical tips for people to apply. For the Gaggenau cooling appliances, Living Innovations provides practical tips, such as cleaning the ventilation and air release, using a vacuum cleaner to increas
e efficiency.
Thawing frozen food inside the refrigerator also cools the interiors, while preventing harmful bacteria from growing on the food if left outside. A tip, such as cleaning cook tops with warm soapy water after every use, is not only practical, but is sure to increase the products efficiency.
Quality appliances come with quality service—not easy to find here.
Before making your choice, remember that as you invest in products from Living Innovations, the company also invests in you.
