The Eight Basic Consumer Rights
1 Right to Basic Needs, which guarantees survival, adequate food, clothing, shelter, health care, education and sanitation. With this right, consumers can look forward to the availability of basic and prime commodities at affordable prices and good quality.
2 Right to Safety—the consumer should be protected against the marketing of goods or the provision of services that are hazardous to health and life.
3 Right to Information—the consumer should be protected against dishonest or misleading advertising or labeling and has the right to be given the facts and information needed to make an informed choice.
4 Right to Choose—the consumer has the right to choose from among various products at competitive prices with an assurance of satisfactory quality.
5 Right to Representation—the right to express consumer interests in the making and execution of government policies.
6 Right to Redress— the right to be compensated for misrepresentation, shoddy goods or unsatisfactory services.
7 Right to Consumer Education, which is the right to acquire knowledge and skills necessary to be an informed customer.
8 Right to a Healthy Environment—the right to live and work in an environment which is neither threatening nor dangerous and which permits a life of dignity and well-being.
Subscribe to INQUIRER PLUS to get access to The Philippine Daily Inquirer & other 70+ titles, share up to 5 gadgets, listen to the news, download as early as 4am & share articles on social media. Call 896 6000.