MANILA, Philippines – The temporary shutdown of one of the Philippines’ most recognizable and accessible vacation destinations came as a shock to many, specifically to locals who count on tourism to sustain their livelihood. The controversy surrounding the closure of Boracay aside, its highly anticipated reopening is welcome news to millions of tourists yearning for a return to the island paradise.

Expectations are high, and one special hotel eagerly awaits the chance to welcome back guests, offering a relaxing and memorable stay with one of the highest levels of customer service anywhere on the island. Book a room and get ready for the warmth of Ferra and exciting adventures of Boracay.

A boutique hotel featuring a stylishly modern and minimalist design, Ferra Hotel Boracay is the choice host of travelers looking for that perfect island vacation. The hotel is run by earnest and attentive staff who cater to guests’ every need and will go the extra mile to make sure they provide the quintessentially Filipino welcome.

Centrally located, Ferra Hotel is at the heart of the absolute best that Boracay has to offer, with just a four-minute walk to Bolabog beach to the east, and a six-minute walk to the main white sand Boracay beach to the west.

Here, guests are treated like family. Ferra Hotel’s well-appointed rooms and suites provide a delightfully relaxing accommodation that exude the warmth of home. Rooms are designed with warm accents, and beds that encourage the laziest part of you – especially in the mornings when the urge to sleep for half-an-hour more fights the call of crystal blue waters and sunny outdoor skies. And what sets Ferra Hotel apart even more are its signature Loft Rooms – living spaces that open into high-ceilinged living room leading to an upstairs bedroom. The best part? All room types have free WiFi.

These amenities and facilities are what guests have come to expect from a hotel that was bestowed a Guest Review Award from Agoda.com, Most Booked Property honor from Booking.com, and is a three-time TripAdvisor Traveler’s Choice and Certificate of Excellence recipient – awards that represent some of the most amazing experiences that guests of Ferra Hotel have been inspired to share.

Great stays all around, but the dining is equally superb. The Ferra Hotel’s al fresco rooftop restobar, RUF, is also a recipient of the coveted TripAdvisor Certificate of Excellence. Another excellent dining option at the hotel is WB40, an all-day breakfast café.

The citations are impressive for a hotel that describes itself as a mid-range facility. But for tourists who really go to Boracay to experience, well, Boracay, Ferra Hotel is such a perfect icing on the cake that most guests are happy to return to the hotel after enjoying the various activities around the island.

“We’re not just about a room to spend the night in,” said Dante C. Cruz, General Manager of the Ferra Group of Hotels and Restaurants. “Ferra Hotel is a place where you meet people who leave lasting impressions. The staff have a very strong service culture and are the friendliest and happiest bunch you will find.”

At Ferra Hotel, those “lasting impressions” are par for the course. From check in to check out, the hotel goes out of its way to make sure guests have a memorable stay. The entire staff knows your name, and they join in on birthday surprises and personal celebrations, making a stay even more delightful. Every request is considered, and guests are welcome collaborators with the hotel staff in making special events and unique emotional touches come true. Cruz adds, “As they leave, we absolutely want guests to have treasured memories of Ferra hotel they can fondly look back on.”

It’s that same staff that underwent further training and skills development during the six-month closure of the island. Cruz continues, “The Boracay closure was a test for the Ferra team. What’s great is that the team showed their resilience and faced the closure bravely.”

Remaining positive, Ferra Hotel respected the need for the island to breathe and to firmly establish policies on sustainable tourism. One of the compliances was having a sewage treatment plant (STP), and the hotel has fully complied, investing in the construction of an STP to be completed just in time for the island’s reopening.

Ferra Hotel has strictly adhered to all DENR and DILG permits, environment-related compliances, and is listed by the Department of Tourism as one of 25 hotels currently ready to welcome tourists once Boracay reopens. “For us, it is not just all about compliance. It is also about doing our share in conserving water and help in saving the environment,” continued Cruz.

While Ferra Hotel improved its services and facilities, it was also busy creating a brand-new member to its family.

Located a mere 20 steps away from Ferra Hotel is Ferra Hotel and Garden Suites, its sister hotel with updated facilities and a slew of new features. Cruz describes the new hotel as “Spacious and invites you to relax. To loosen up.” Ferra Hotel and Garden Suites has even more lounging space than its counterpart, a large rooftop pool, and beautiful garden suites with outdoor bathtubs in a lush tropical themed setting.

Ferra Hotel and Garden Suites even offers its own specialty restaurant, Brick and Basil, a wood-fired bistro serving brick oven pizza.

The hotels complement each other by welcoming different markets with different needs. Families will certainly enjoy the one bedroom suite rooms, superior rooms and facilities of Ferra Hotel, while couples will find the romantic setting of the garden suites as one of the more memorable parts of their stay.

Ferra Hotel and Garden Suites opens at the same time Boracay does in late October and reservations are now being accepted. Both hotels currently offer special promos prices which are worth checking out.

Sincerity, and a heartfelt need to be the best host you can be to guests, is not something that can be trained or taught. It resides in the heart of the individual who knows what family is, and how to express that familial service to strangers that only want to have the best vacation experience that Boracay has to offer.

Ferra Hotel Boracay knows this and is filled with the perfect team of individuals who have taken customer service in mind and heart. And with the launch of Ferra Hotel and Garden Suites, guests to the island have a completely new paradise adventure to look forward to.

Ferra Hotel and Ferra Hotel and Garden Suites are located at Sitio Bulabog, Balabag, Boracay Island, Aklan. For inquiries and reservations, call (063) 362 8811, call or text 09176809140 / 09176809137 / 09255793323 or go to their website at www.ferrahotel.com.

ADVT